Building Organisational Resilience

Why do some organisations cope with disasters, emergencies and disruptions better than others? In our profession, we have witnessed organisations absorb and manage threats. At the same time, other vulnerable businesses are wounded, often mortally from the same event. Resilient organisations appear to have two strong features that vulnerable businesses lack, being: They manage strategically (hard […]
Compliance activities and the impact of COVID-19

COVID-19 presents a high degree of uncertainty for fully returning to the office in the immediate or longer-term future. In fact, according to a recent study by the University of Minnesota, the current pandemic is forecast to continue for another 18 months, with the second wave likely to peak in the USA over the Christmas […]
Staying engaged while working from home

With Greater-Melbourne and Mitchell Shire returning to stage 3 restrictions for at least the next five weeks, businesses who were planning on staff returning to the office in the near future, will have to delay that action and again require their staff to work from home if they can do so. Because of Victoria’s first […]
The shortcomings of ‘command and control’ in the corporate world

Long established, emergency services or military management models have great difficulty working in corporate environments. Known as command and control (C2), this management model is defined as an approach which enables assigned individuals legal authority and direction over others to accomplish missions or tasks. The reason C2 is inappropriate in a corporate environment is simple. The primary purpose of […]
Crisis Response and Review Timeline

The question we are now all facing, is how do we get back to business sustainably? Yesterday, Resilient Services launched its Back To Business survey. This quick, two-minute survey, asks simple questions to assess a business’s preparedness for the ‘new normal’ during and after COVID-19. The survey employs Resilient Services’ PEAR$ framework (People, Environment, Assets, […]
Resilient Services launches Women in Resilience Leadership Webinar Series

Women face many unique challenges in their careers, from gender pay gaps to breeder bias. In today’s society, women are still finding it hard to progress through their careers into leadership roles at equal rates to their male counterparts. The Women in Resilience Leadership webinar series has been developed to connect with women who are […]
The pandemic curve explained

The pandemic curve To minimise the scale of COVID-19 infections, Australia has spent the last 3 weeks implementing stage 3 restrictions. The agonising question felt by most Australian’s is how much longer will the restrictions last? Unfortunately, at this stage there is not definitive answer available however, understanding the pandemic curve that is so often referred to […]
Post Incident Reviews

Conducting a post incident review is an integral part of the crisis and emergency management process. Capturing what worked well, what didn’t and the lessons learned is what enables companies to improve and better prepare for the future. Following an elongated event, such as the COVID-19 pandemic, after action reviews become more complex and require more attention to detail and in–depth preparation than events that last just days or even weeks. At Resilient Services, […]
Coronavirus update – 24.03.20

As of 10:00 AEDT March 24th 2020, the World Health Organisation reports that there are more than 370,000 confirmed cases of COVID-19 globally.1 By the time you’re reading this post, this number will have likely exceeded 400,000. There have been 16,000 deaths worldwide. We can also expect the death toll to increase steadily into the […]