Business Continuity Planning & Management Services
Business Continuity Planning Consultants & Disaster Recovery Services
Our business continuity consulting and management services will help you minimise your organisation’s level of risk and increase your resilience, while saving time and money in keeping your organisation operational.
What is business continuity?
Business continuity refers to the ability of an organisation to have limited disruption to its essential processes during and after a disaster event by using measures aimed at allowing regular business activities to continue, resulting in a minimal financial and reputational loss. Business continuity plans consist of integrated scenario planning with outlined steps that the organisation will take to ensure that essential processes can be maintained with lessened disruption. At Resilient Services, we take a unique approach to ensure that you receive a clear, detailed plan that is specific to the needs and requirements of you and your business.
What is a business continuity plan?
A business continuity plan (BCP) is a broad plan that helps a business to continue trading despite any disruption that it may face. The plan details all business processes that are critical to its operation as well as lists any resources that are required to ensure that those processes are completed on time.
A successfully written business continuity plan can be activated by any person in the event of a business disruption, and, with the help of subject matter experts, the plan can help ensure that any risks that could arise because of the disruption are mitigated and avoided. Common disruptions can include but are not limited to, power outages, internet outages, office unavailability, I.T. malfunctions, loss of critical staff, pandemics, and travel restrictions. More severe disruptions could lead to excessive profit loss, injury to staff and damage to the company’s reputation.
What is a business impact assessments (BIA)?
A Business Impact Assessment (BIA) is a structured process used by organisations to identify and evaluate the potential effects of disruptions on critical business operations, processes, and functions. Without a thorough understanding of your critical operations, you can’t confidently prepare for or respond to disruptions.
To assist in the creation and implementation of a business continuity plan, we initially conduct a business impact assessment (BIA). To conduct this assessment, we spend a short amount of time meeting with and collating information from your business’s departments to ensure that all risks and essential processes are captured. This assessment is then used to construct a unique, detailed business continuity plan specific to your organisation.
BUSINESS IMPACT ASSESSMENT (BIA):
This is the first stage of business continuity planning, where our consultants begin with a Business Impact Assessment. We identify and prioritise your most critical processes, analyse potential risks, and evaluate the potential impacts of various disruption scenarios.
DESIGN BUSINESS CONTINUITY PLAN:
Once we have identified the potential risks and priorities, the next step is to design your organisation’s business continuity strategy. This involves developing practical measures to minimise the likelihood of disruptions and outlining strategies to maintain essential functions in the event of an incident. During this stage, roles and responsibilities are assigned to ensure your team can respond effectively and minimise downtime.
DEVELOP BUSINESS CONTINUITY PLAN:
After designing the business continuity strategy, our consultants will develop the actual business continuity plan. Such a plan includes detailed recovery procedures, step-by-step guides for restoring systems and processes, and clear communication protocols for reaching staff, customers, suppliers, and stakeholders. It also specifies the resources and equipment required to sustain operations during an emergency.
TEST AND TRAIN:
Having a business continuity plan documented isn’t enough; to ensure it works in practice, our consultants will work with your staff to test and train them on all aspects of the plan. This includes conducting regular emergency exercises, such as tabletop scenarios, simulations, and live drills, to validate procedures and identify any gaps in preparedness. Staff training is also equally important, so that everyone knows their role in the event of an emergency. The testing component also ensures all backup systems and recovery tools work as intended.
MAINTAIN:
To keep your organisation’s business continuity plan effective, you need to review and maintain it regularly. This means updating it to reflect new risks, technologies and organisational structures.
Previous business continuity plans we have prepared
Our approach is aligned with the best practices stated within “ISO 22301:2019 Security and resilience — Business continuity management systems — Requirements” and “AS/NZS 5050:2020 Business Continuity — Managing disruption-related risk”.
Both standards have been used for ASX Top 100 companies and have been audited by the world’s “Big 4” consultancies, deemed as being ‘flawless and comprehensive’.
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Industries we offer Business Continuity Planning
Resilient Services provides business continuity planning to clients across New Zealand and Australia in metropolitan cities such as Melbourne, Perth, Sydney, Adelaide, and Brisbane. We create business continuity plans for a variety of industries and hold specialised knowledge that allows us to tailor a plan to meet all your business’ specific requirements. We can construct a specialised plan to meet your needs whether your business is within:
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What our clients are saying
“It was thoroughly enjoyable to work with the team at Resilient Services. Clearly, this team is enthusiastic, enjoys what they do, and is proud of what they produce.”
Head of Corporate Risk.
Oil and Gas Producer
“Business continuity plan is comprehensive and flawless.”
Top 4 Australian
Accounting Firm 2021
Business Continuity Frequently Asked Questions
A business continuity plan outlines how your organisation will maintain operations during and after disruptions. It’s essential for minimising downtime, protecting critical functions, and maintaining stakeholder confidence.
We work with you to identify key risks, assess business impacts, and develop a tailored, practical plan. Our process includes risk analysis, recovery strategies, and validation through testing and exercises.
All industries benefit from continuity planning. We support sectors including government, healthcare, energy, finance, education, logistics, and manufacturing, tailoring strategies to your unique risks and requirements.
Plans should be reviewed, at a minimum, annually or after significant changes to operations, systems, or regulations. Regular updates ensure the plan stays relevant and effective.
Yes. We offer tailored training and exercises to ensure your team can effectively respond during disruptions, reinforcing readiness and embedding resilience into daily operations.
