Who We Are

We are a bespoke risk and resilience consultancy, established by Managing Director, John Gawne, in 2018.

We understand the commercial and operational risks that your business faces and tailor carefully crafted solutions to treat those risks. 

We know that every business, industry, or agency is exposed to unique risks in their day-to-day operations and long-term strategy. With this understanding, what we do offers tailored practical solutions that your organisation can apply to build its resilience.

We are fast becoming known as an industry leader in Risk and Resilience

We are fast becoming known as an industry leader in Risk and Resilience due to our ability to analyse business risks, legislative demands and provide assurance measures. With our expertise, we provide businesses, large and small, with the confidence they need to achieve their goals. We tailor solutions to support clients to meet their desired resilience goals.

Meet the team

Resilient Services prides itself on having a diverse range of experts who bring with them a wide range of experiences.

John Gawne

Managing Director & Founder

John founded Resilient Services in 2018 after holding senior management positions in critical infrastructure and service provider… 

Breanna Chapman

Head of Operations, Risk & Resilience 

Breanna Chapman is Resilient Services’ project manager and client liaison. Brea enjoys time with her family, along with activities such as hiking…. 

Emma Somlai

Administration Officer

Emma was born and bred in the Latrobe Valley region of Victoria, she likes to spend her time with family and friends, keeping active and is… 

Natalya Ward

Risk & Regulatory Analyst

Natalya is a current university student, undertaking a double degree in law and environmental science. Passionate about nature… 

Samantha Harris

Marketing Manager

Samantha is responsible for developing the Resilient Services marketing strategy and coordinating all marketing campaigns with… 

Company History

John Gawne, Resilient Services’ Managing Director, formed Resilient Services in February 2018. Before its inception, John worked in the utility, energy, and construction industries for 28 years. Since 2010, he has worked extensively in the Emergency Management sector and has developed a reputation as a respected and trustworthy industry professional. Similarly, over that journey, John worked in senior management positions in the private sector and spent time in government roles.

John became aware of a fundamental need for independent and versatile experts who understand businesses’ entire risk and resilience needs while providing personalised and tailored solutions. Likewise, he recognised a need for professionals with the knowledge and emergency management experience from a corporate and operational perspective. All these factors inspired John to start Resilient Services, and he hasn’t looked back since.

To date, Resilient Services have provided risk, resilience, and emergency management solutions to ASX Top 100 companies, government regulators and agencies within the construction, energy, oil and gas industries. Of late, the company has expanded into the agribusiness and manufacturing industries and added government grants, accredited RTO training, and strategic business marketing to its suite of professional services.

What our clients are saying

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John Gawne

Managing Director & Founder

John Gawne is the Managing Director and founder of Resilient Services. John founded Resilient Services in 2018 after holding senior management positions in critical infrastructure and service provider organisations. After completing an after-action review for the Victorian Premier in 2018 into prolonged electricity outages, John expanded the business into other agencies and areas of government (both Federally and other States), the energy, ports and water sectors and other providers of critical infrastructure. 

His aim was to build a company that delivered for its staff and clients in a BS free environment. John is passionate about delivering a high standard of risk and resilience services and maintaining a brilliant workplace culture.

In his spare time John enjoys barbequing, following AFL, hanging out with his family, playing golf, travelling and hitting the gym. John holds a Master’s degree in Business and a post graduate qualification in Emergency and Disaster Management.

Breanna Chapman

Head of Operations, Risk & Resilience

Breanna Chapman, Head of Operations, Risk, and Resilience, is Resilient Services’ project manager and client liaison. Brea enjoys time with her family, along with activities such as hiking, kayaking, and the occasional foray into karaoke.

Brea is one of our senior associates and has been instrumental in developing and delivering emergency and crisis management suites, exercises, after action reviews and business continuity projects for ASX Top 100 companies and government regulators and agencies.

Brea has studied National Resilience at Macquarie University, has completed Crisis Management for Critical Thinkers at the University of Sydney, is trained in AIIMS and is currently undertaking a post graduate qualification in Organisational Resilience at the University of Tasmania.

Emma Somlai

Administration Officer

Emma Somlai, Administration Officer, Emma was born and bred in the Latrobe Valley region of Victoria, she likes to spend her time with family and friends, keeping active and is a self-confessed shopaholic. Emma comes to us with years of experience in Administration and has worked across multiple industries including employment services and Allied Health, she also holds a qualification in Business Administration.

Emma looks forward to further developing her knowledge in the risk management industry.

Natalya Ward

Risk & Regulatory Analyst

Natalya Ward is our Risk and Regulatory Analyst. She is a current university student, undertaking a double degree in law and environmental science. Passionate about nature and environmental protection, she hopes to one day specialise in environmental law and regulatory management. Natalya is an avid traveller and enjoys finishing her day with a good book.

Samantha Harris

Marketing Manager

Samantha Harris, Marketing Manager is responsible for developing the Resilient Services marketing strategy and coordinating all marketing campaigns with sales activities to align with the values and objectives of the business. Sammy has completed a Bachelor of Business majoring in Marketing and Human Resource Management at La Trobe University. Currently in the thick of mum life with a young family Sammy thrives off the busyness and challenges it brings and allows her to utilise her organisational skills not only within the business but also in her day-to-day life. With a recent yearning for adventure after an unforgettable experience visiting the Limestone Coast of South Australia, Sammy is looking forward to discovering more of Australia with her family in the coming years.