Emergency Management & Response Planning
Emergency Management Plans & Consulting Services
What is emergency management & response planning?
Crisis and emergency management involve processes that are designed to lessen the effects and minimise the damage of a crisis or emergency event on an organisation. The processes involve preparing for, responding to, and recovering from any foreseeable risk that a business may encounter.
It is important to delineate between a crisis and an emergency:
- A crisis requires executive-level strategic actions to protect the business, safeguard reputation, and ensure long-term stability.
- An emergency is an operational management response, focusing on immediate incident containment, safety, and restoring normal operations.
By effectively managing both crises and emergencies, businesses can enhance resilience, minimise disruption, and maintain continuity even in the face of unexpected events.
Having an effective emergency management system is paramount when attempting to alleviate any business disruptions an emergency can cause. At Resilient Services, we follow the emergency management cycle, which is used almost universally to break down the process that needs to be considered when conducting emergency management planning and activities. The different phases of the cycle are preparation, response, recovery, and mitigation. Each phase provides a detailed step-by-step explanation of what your business will do in the event of an emergency.
The importance of having an emergency management system and plan
When protecting the profitability and longevity of your business and the safety of your staff and the public, it is imperative to ensure that it can respond to and recover from any possible emergency. All sections of the emergency management cycle are considered when creating our plans to ensure that any disruptions that your business may face during an emergency are minimal and that the return to business as usual is as quick as possible.
Emergency plans examine all of the risks that can occur, and the likelihood of these risks are eliminated or minimised. Some risks will be impossible to eliminate, whereas other new risks can emerge. We then develop tailored emergency plans that you and your staff provide input into, so you can be assured of the relevance. We tailor training to ensure everyone is well prepared for the unexpected.
An emergency will place you and your staff into a business as unusual situation, where panic and poor decisions can be made. We develop easy to follow instructions to protect you, your staff, and your customers by managing emergencies and returning your services to normal in the shortest possible timeframe through step-by-step instructions. By having an emergency management system in place, you will be providing your stakeholders with the confidence that you know and understand the risks that your business could potentially face, and that in the event of any emergency, your response will be effective at ensuring that minimal disruptions are caused.
What emergency management services does Resilient Services offer?
At Resilient Services, we offer a wide range of emergency management services to suit your business’s specific needs. We recognise that every organisation is different and will require a unique set of management procedures. Depending on your circumstances, we can offer and are not limited to the following services:
- After action reviews (capture learnings and improvement opportunities
- Business continuity plans and business impact assessments
- Crisis management plans
- Detailed reports into cause and effect
- Emergency response plans (corporate and operational)
- Emergency management plans
- Pandemic plans
- Risk management and mitigation plans
Emergency Management Cycle
Industries that are offered Emergency Management Systems
Resilient Services provides emergency management consulting to clients across New Zealand and Australia in metropolitan cities such as Melbourne, Perth, Sydney, Adelaide, and Brisbane. These industries include, but are not limited to:
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What our clients are saying
“It was thoroughly enjoyable to work with the team at Resilient Services. Clearly, this team is enthusiastic, enjoys what they do, and is proud of what they produce.”
Head of Corporate Risk.
Oil and Gas Producer
“Business continuity plan is comprehensive and flawless.”
Top 4 Australian
Accounting Firm 2021
