Building Business Resilience: Our Mission at Resilient Services

Our Services

At Resilient Services, we empower our clients to minimise risks, ensure compliance, and adapt to disruptions while maintaining continuous operations and safeguarding people, assets, and reputations. Building resilience in your business is our mission! We achieve this through the following services: After Action Review: Capture what worked well, what didn’t, and identify lessons following an […]

Global Technology Outage Highlights the Critical Need for a Business Continuity Plan

blackened out globe

In recent days, many have been impacted by a major that disrupted countless businesses and services across the globe. This unprecedented event has underscored the importance of having a robust Business Continuity Plan (BCP) in place. Whether your organisation has been directly affected or merely experienced ripples from the incident, this serves as a crucial reminder of […]

Who We Are: Resilient Services

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Hey there! Welcome to Resilient Services, your trusted partner for comprehensive risk, emergency, and disaster management solutions.  We specialise in emergency management, business continuity planning (BCP), after-action reviews (AAR), emergency exercises, and compliance assurance. Guided by our core values, we’re committed to keeping your business safe and compliant. In today’s fast-paced business world, staying compliant and prepared for emergencies can be daunting. […]

Why You Need to Work with Emergency Management Consultants for Enhanced Preparedness!

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Have you ever wondered how you can ensure your organisation is ready to face any crisis head-on? The answer lies in teaming up with Resilient Services emergency management consultants.  Our consultants bring a wealth of knowledge and ability to the table, offering strategies and solutions tailored to your specific needs. By partnering with Resilient Services, […]

Critical Infrastructure Compliance: Is Your Business in Line with Regulations?

Critical Infrastructure

Are You a Responsible Entity under Part 7A of the Emergency Management (Vic) Act 2013 for Critical Infrastructure in Victoria? Do you know if your organisation meets its obligations as a Responsible Entity under the Emergency Management (Vic) Act 2013?  Failure to comply could result in severe penalties and increased vulnerability to risks. At Resilient […]

The Importance of Fatigue Management in Emergency Management Situations

Man rubbing his eyes at a computer.

In the high-stakes world of emergency management, keeping operational efficiency and effectiveness is crucial. One often overlooked aspect of this is fatigue management. In fact, poorly managed fatigue is a sign that the emergency was not professionally managed. Fatigue impacts decision-making, physical performance, communication, safety, morale, and team cohesion in emergency situations. It’s a critical […]

What is a Functional Desktop Emergency Exercise?

what is a functional desktop emergency exercise website

A Functional Desktop Emergency Exercise is a dynamic training tool designed to immerse key personnel in simulated crisis scenarios. It’s not just a theoretical exercise; it’s a hands-on experience that prepares teams for real-world emergencies. Imagine being ready to handle any crisis with confidence. With a Functional Desktop Emergency Exercise, your team can develop seamless […]

Behind the Scenes – Planning and Executing Effective Emergency Exercises within Your Organisation

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Are You Ready for an Emergency?  Imagine a critical situation striking your organisation—whether it’s a natural disaster, a cyber-attack, or a fire. Are your teams prepared to respond effectively and efficiently, to maintain safety and protect the company financially and reputationally? Emergency exercises are crucial for preparing organisations to handle real-life crises, ensuring that every […]

Harnessing After-Action Reviews for Continuous Growth

aar blog website

In the fast-paced world of organisational management, every success and shortcoming represent a pivotal moment that can either propel growth or hinder progress. Recognising and learning from these critical moments is paramount to achieving sustained success. Enter the After-Action Review (AAR) — a powerful tool that organisations can leverage to glean insights from both triumphs […]

Strategies for Safety and Preparedness with Brea Chapman

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Welcome, Brea, and thank you for joining me today for this interview. As our Head of Operations Risk and Resilience, your firsthand experience during the recent incident at the Shopping Centre in Melbourne’s West is incredibly valuable. We aim to delve into your insights regarding the events of that day, highlighting what worked effectively, areas […]