Are we facing a tipping point for a crisis?

Australian business and government agencies have coped with COVID-19 and the restrictions well. The majority of Australians are following government guidelines and consequently many staff are working from home therefore leaving staff numbers at a low. In spite of COVID-19 staff have kept things operating and have done so brilliantly, however; we can expect storms, fires, floods, power outages and other events that we generally cope with will occur on top of COVID-19. During […]
Who are Resilient Services?

A Boutique Resilience Consultancy That Understands Big Business Risks No matter the field, industry, or agency, risks are an unavoidable part of doing business. And while emergencies, problems, or disasters may occur, it is the way a company handles them that determines their impact. The team at Resilient Services understand every business must proactively manage […]
Victorian floods and power outage: What can we learn?

Natural disasters such as storms and heavy rainfall are an inevitable risk for electricity and energy companies in Victoria. These disasters directly affect the distribution of electricity to homes and businesses. Delays in electricity distribution can leave towns, cities and states without energy, affecting their daily activities, transport, medical services and businesses. Natural disasters such as […]
Tips for working from home

How to keep your brain motivated during the pandemic Have you ever been on a rollercoaster that you really didn’t want to get on in the first place, and now you can’t get off and is going for way longer than you expected? At times, this is what the pandemic can feel like. Thanks to the constant back […]
5 tips for getting your business’s New Year’s resolution back on track

Every year, people set New Year’s resolutions to better themselves; businesses are no different. When bosses, managers, and executives returned to their offices, worksites, and in some instances their kitchen tables, they likely did so refreshed, with renewed optimism, and with innovative ideas that they wanted to implement throughout 2021. It is February now, and […]
The importance of radical candour in disaster management

Given our disaster management expertise, the clients we work with often operate in extremely high-risk environments like offshore oil platforms or with high-voltage transmission powerlines. As experts, our clients are coming to us to advise them on improving their operations’ safety and preparing them for when things go wrong. There is an apparent tension between […]
Supporting the Royal Children’s Hospital through the Kyle Sheldon Memorial Golf Day

In a typical year, Resilient Services would send our clients and friends Christmas cards to thank them for a fantastic year. As many of our clients worked from home in 2020, sending Christmas cards wasn’t feasible, we needed to innovate and do something different. Instead of spending on physical cards this year, Resilient Services sent […]
Resilient Services’ Year in Review

What a year! I couldn’t think of another way to kick-off our final newsletter for 2020. This year, despite all its challenges (and we will get to those), has been a success for Resilient Services. About the challenges, like every business, our greatest challenge this year was managing the dramatic changes and fallout from the […]
Adaptation, a buzz word or a must?

Australians should be applauded for their ability to adapt to the COVID-19 pandemic. Back in January, very few of us had heard of the “mysterious pneumonia” emerging from Wuhan, China. By December, we’ve all become experts in hand-hygiene, social-distancing, and for many of us, working-from-home. Adaptation at this rate is a credit to all of us and has […]
Exercising does not need to take weeks or days, it can be done in an hour

One of the myths of our industry is that an emergency exercise needs to take half a day, plus an hour or two of preparation training the week before. This view is incorrect and a common misconception. Exercises can take as little as one hour. Exercises are hypothetical emergencies which an organisation and its team […]