We are a boutique risk and resilience consultancy, established by Managing Director, John Gawne, in 2018.
We understand the commercial and operational risks that your business faces and tailor carefully crafted solutions to treat those risks. We know that every business, industry, or agency is exposed to unique risks in their day-to-day operations and long-term strategy. With this understanding, we offer tailored practical solutions that your organisation can apply to build its resilience.
We are fast becoming known as an industry leader in Risk and Resilience due to our ability to analyse business risks, legislative demands and provide assurance measures. With our expertise, we provide businesses, large and small, with the confidence they need to achieve their goals. We tailor solutions to support clients to meet their desired resilience goals.
John Gawne, Resilient Services’ Managing Director, formed Resilient Services in February 2018. Before its inception, John worked in the utility, energy, and construction industries for 28 years. Since 2010, he has worked extensively in the Emergency Management sector and has developed a reputation as a respected and trustworthy industry professional. Similarly, over that journey, John worked in senior management positions in the private sector and spent time in government roles.
John became aware of a fundamental need for independent and versatile experts who understand businesses’ entire risk and resilience needs while providing personalised and tailored solutions. Likewise, he recognised a need for professionals with the knowledge and emergency management experience from a corporate and operational perspective. All these factors inspired John to start Resilient Services, and he hasn’t looked back since.
To date, Resilient Services have provided risk, resilience, and emergency management solutions to ASX Top 100 companies, and government regulators and agencies within the construction, energy, and oil and gas industries. Of late, the company has expanded into the agribusiness and manufacturing industries and added government grants, accredited RTO training, and strategic business marketing to its suite of professional services.
Resilient Services takes pride in the culture of our organisation. Our overarching values are those of integrity, trust, and transparency. We believe that an organisation will be its most successful when those who are part of it, are candid with each other, can trust one another and feel confident in their ability to succeed. To achieve these outcomes, we plan and build for the mid to long term, encourage others to take responsibility and develop connections amongst staff to facilitate teamwork. We carry these values with us when we partner with our clients.
With strong cultural foundations in place, we can direct our attention entirely towards our clients’ needs and support them in their endeavours. Our goal is to make our clients’ lives better.
Resilient Services prides itself on having a diverse range of experts who bring with them a wide range of experiences.
MBM, Post Grad Emergency and Disaster Management
John Gawne, Managing Director, is a highly motivated and energetic Risk and Resilience specialist with over twenty years of experience within the energy, utility and construction industries in senior management positions. He has also served in government roles. Over that journey, John has amassed 28 years of experience to become a specialist in Emergency Management and Resilience with an operational focus. In addition to this, John holds a Master’s degree in Business and Commerce from RMIT and a post-graduate certificate in Emergency and Disaster Management from the Swinburne University of Technology.
Breanna Chapman, Operations Manager, is Resilient Services’ project manager and client liaison. Brea is one of our senior associates and has been instrumental in developing and delivering emergency exercises and business continuity projects for ASX Top 100 companies and government regulators and agencies. She spearheads the Women in Resilience Leadership (‘WIRL’) network, which is a group that supports professional women in resilience roles. Brea brings to the company experience in project management and human resources. Brea has studied National Resilience at Macquarie University and has completed Crisis Management for Critical Thinkers at the University of Sydney.
Emergency Management Specialist
Samantha Taylor is one of Resilient Services’ Emergency Management Specialists and is instrumental in developing Business Continuity Plans, Emergency Response Plans and After-Action Reviews for ASX Top 100 companies. In addition to this, Sam is a co-producer of the Women in Resilience Leadership network provides professional support and networking to women in resilience. Sam brings to the company experience in training and management and has completed Crisis Management for Critical Thinkers at the University of Sydney. She holds post-graduate qualifications in accounting and business administration.
Cameron de Man
Risk and Regulatory Analyst
Cameron de Man, Risk and Regulatory Analyst, is Resilient Services’ expert in compliance. Cameron has been instrumental in absorbing our client’s business profile and the risks associated with it before developing risk profiles and treatments. Cameron has provided solutions to ASX Top 100 companies and, government regulators and agencies. Before joining Resilient Services, Cameron worked in the energy and resources sector for four years. Cameron has completed a Juris Doctor degree at the University of Melbourne.
Samantha Harris, Marketing Manager, is responsible for developing the Resilient Services marketing strategy and coordinating all marketing campaigns with sales activities to align with its values and objectives. She also provides strategic business marketing solutions to clients across a range of industries. Sammy has completed a Bachelor of Business majoring in Marketing and Human Resource Management at La Trobe University.
Accounts and Administration Officer
Chanelle Harwood, Accounts and Administration Officer, brings her wealth of knowledge, and ten years experience within administration and customer care roles to the business. In addition to accounts and administration, Chanelle provides day-to-day support to Operations Manager, Breanna Chapman, and Managing Director, John Gawne.