Warden, Emergency & Disaster Management Training
Bespoke Training Programs For Managers & Employees
Training presents an opportunity for executives, managers, and employees to grow their knowledge base and improve their emergency and disaster management skills, to protect your company, its employees and customers during an emergency event. Employees can learn new skills, or refresh existing ones; whatever the reason, they will be better equipped to tackle the significant challenges when responding to and recovering from an emergency.
As all organisations and industries differ, we offer bespoke solutions, based on your organisations needs and compliance requirements to build specialised emergency and disaster management competencies.
We are Emergency and Disaster Management experts, and we deliver compliant training programs, while ensuring the training is relevant, engaging, entertaining and makes great use of your organisation’s valuable time. The sessions can be conducted onsite, online or hybrid, to cater for the rapid adoption of working from home. We offer digital solutions too, to enable absent, new and shift working staff to train as time allows.
To find out more please contact us.
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Our Bespoke Training Programs For Your Organisation
Resilient Services delivers practical, hands-on training to prepare your team for any emergency or disruption. Through scenario exercises, role-based training, and proven industry methods, we equip staff to respond confidently, keep workplaces safe, and maintain business continuity when it matters most.
Warden Training
Equip staff with essential skills to manage workplace evacuations and safety procedures. This training covers emergency response, fire safety, and the use of fire-fighting equipment. Ideal for staff members responsible for ensuring occupant safety during emergencies.
Emergency Management Training
Comprehensive training covering all aspects of emergency preparedness, from risk assessment to recovery planning. Tailored to meet the specific needs of your organization, ensuring a well-prepared and resilient workforce.
Chief Warden Training
Designed for those in leadership roles, this course delves into advanced emergency management, including incident command, coordination with emergency services, and post-emergency activities. Structured in accordance with Australian Standards: Planning for emergencies in facilities (AS 3745-2010).
Business Continuity Training
Develop strategies to maintain essential functions during and after a disaster. Training includes risk analysis, solution design, and validation processes to ensure your business can continue operations under adverse conditions.
Desktop Scenario Exercises
Engage in simulated emergency scenarios to test and refine your organization’s response plans without disrupting daily operations. These exercises enhance decision-making and coordination among teams.
Functional Role Training (AIIMS)
Integrate the Australasian Inter-service Incident Management System (AIIMS) principles with your organisation’s procedures. This training defines clear roles within the Incident Management Team, enhancing coordination and efficiency during incidents.
Evacuation Exercises
Conduct practical drills to assess the effectiveness of emergency response procedures, including alarm activation, fire protection devices, and safe evacuation techniques. Regular testing improves overall fire safety and preparedness
Crisis Management Training
Prepare your organisation to respond effectively to high-impact incidents and unexpected disruptions. This training focuses on decision-making, communication strategies, and leadership under pressure, ensuring teams can manage crises confidently and minimise operational, reputational, and safety risks.
Industries that are offered Resilience, Emergency & Disaster Management Training
Resilient Services provides resilience, emergency & disaster management training programs to clients across New Zealand and Australia in metropolitan cities such as Melbourne, Perth, Sydney, Adelaide, and Brisbane. These industries include, but are not limited to:
Get Custom Training for Emergency Management & Resilience
Complete the enquiry form or contact us on 0493 700 661 to explore how our expert-led training sessions — from crisis response drills to resilience workshops — can be tailored to your organisation’s context, helping you proactively address risks and strengthen preparedness.
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What our clients are saying
“Business continuity plan is comprehensive and flawless.”
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Your Training questions answered
Common questions
What industries does Resilient Services specialise in serving?
Resilient Services specialises in serving a variety of industries, including:
- Critical Infrastructure
- Energy and Power
- Government and Regulators
- Industrial and
- Manufacturing
- Maritime
- Mining
- Office/Corporate
- Oil, Gas and Petroleum
- Water
What types of training does Resilient Services offer?
Resilient Services delivers a range of tailored training programs designed to enhance organisational capability in emergency management, disaster response, risk awareness and resilience-related decision-making. Programs are developed to suit different audiences — from executive leadership to operational staff — and can be delivered onsite, online or in hybrid formats to suit your operational context and workforce arrangements.
Why is emergency and resilience training important for my organisation?
Training equips your team with the knowledge, skills, and confidence to act effectively during emergencies or disruptive events. Rather than simply reading plans, participants learn to apply them in practice, improving decision-making, communication, coordination, and safety across the organisation. Well-prepared teams also help protect people, assets and reputation, and can reduce operational impact and recovery time after an incident.
How does training improve emergency response and performance?
Effective training is not just about theory — it accelerates learning through active engagement, realistic scenarios and practical application. Participants learn key emergency roles, communication protocols and response procedures so they can act decisively under pressure. This helps build a culture of preparedness where individuals are confident and capable in high-stress situations, leading to better outcomes when real emergencies occur.
Who should undertake this training?
Training is beneficial for everyone in your organisation, but especially for:
Leadership and decision-makers, who need to understand their roles in crisis and emergencies.
Emergency response teams and wardens, who are responsible for immediate action and coordination.
Operational and support staff, who must know how to support emergency procedures, evacuations, and communications.
By involving a broad representation of roles, training ensures that your organisation is prepared at every level.
Are training programs tailored to our organisation?
Yes. Resilient Services customises training to reflect your industry, risk profile and operational needs rather than offering generic courses. This means that scenarios, examples and practical elements are relevant to your real-world context, improving learning transfer and effectiveness.
How often should emergency management training be carried out?
Best practice is to conduct training regularly — typically at least annually — or whenever there are changes to plans, personnel or organisational structure. Regular training reinforces learning, refreshes skills, and ensures teams stay up to date on updated procedures and responsibilities.
How does this training support broader resilience and risk programs?
Training is a key pillar of organisational resilience. It enhances your risk management, continuity planning, crisis management, and emergency procedures, ensuring that people—not just plans—are ready to respond. By strengthening human capability, your organisation improves its ability to absorb, adapt and recover from disruption.