They may not be common, but emergencies are guaranteed to have an impact on your life at some point, and your business is no exception. Everything from natural disasters to equipment failure to supply chain disruptions can lead to sudden emergency events that have the potential to decimate business operations. Being able to effectively prepare for, respond to, and recover from an emergency is exactly what Emergency Management Planning is all about. 

An emergency is generally defined as any hazard that your business may come across that requires an immediate response in order to prevent injuries, fatalities, severe infrastructure damage and substantial profit loss. Emergencies are generally unexpected, and can have significant impacts on profitability, safety and reputation in the community if not handled with efficiency and care. The key to your business surviving an emergency lies in effective planning, using the Emergency Management Cycle as a key to putting in procedures and plans.  

 

 What are the phases of the Emergency Management Cycle? 

The Emergency Management Cycle involves four steps: preparation, response, recovery and mitigation 

Preparation: Plans and procedures are made prior to an emergency occurring. These plans are constantly refined and tested using emergency simulation exercises and staff are educated about how to use the plans during an emergency. 

Response: An emergency has occurred, and the time to respond begins. The very plans and procedures that have been created for situations of this kind are put in place, and quick, effective actions are needed. Ensuring the safety of all staff and customers is paramount, as well as reducing damage to key infrastructure. 

Recovery: The recovery stage involves working to restore infrastructure, systems and operations to how they were prior to the emergency occurring where possible. Damaged infrastructure is repaired, and operations begin to return to business as usual.  

Mitigation: Alterations are made to business operations to mitigate the risk of a potential emergency occurring, or to lessen the impacts that an emergency could have on business operations and longevity. For example, building an office tower that is earthquake resistant in an earthquake-prone city is a way of mitigating the disruptions that an earthquake could cause.  

The contents of an Emergency Management Plan aim to guide your business and its personnel through these stages of an emergency as quickly and efficiently as possible. Having a clear, thorough plan in place can mean the difference between your business successfully managing an emergency and continuing operations thereafter, or shutting down altogether. Emergencies can be precarious situations, and not having clear processes in places can lead to many poor decisions being made with little guidance for your team to follow. 

  

Keeping the impact of a disruption on your operations to a minimum, and rebuilding your infrastructure and reputation after an incident as quickly as possible are crucial to ensuring your business’ longevity. Effective emergency management can protect your business’ profitability and ensure that your business is able to operate for years to come. If your business is in need of emergency management services, our knowledgeable team at Resilient Services is here to help. Our team utilizes their specialized knowledge to tailor our suite of services to meet your business’ specific needs and requirements. Contact us today to see how we can help improve your business’ resiliency and longevity.