Banking & Financial Services Risk Management & Emergency Management
The finance industry plays a critical role in managing assets, investments, and economic growth, making it highly vulnerable to disruptions such as natural disasters, cyber-attacks, and pandemics. Effective emergency management ensures business continuity, protects client trust, and maintains financial stability.
Proactive emergency management helps financial institutions minimise risks, ensure continuity, and build resilience.
Why Emergency Management is Important In The Financial Industry
Minimise Financial Losses
A well-prepared response reduces downtime and financial impact.
Protect Client Data and Assets
Safeguards sensitive information and capital.
Comply with Regulations
Meets legal requirements including Security of Critical Infrastructure Act 2018 and privacy regulations
Ensure Operational Continuity
Keeps essential services running during crises.
Maintain Public Confidence
Reassures clients that their assets and data are secure.
Key Components of Emergency Management In The Banking Industry
In the finance sector, effective risk management and business continuity planning are critical to safeguarding client assets, maintaining regulatory compliance, and ensuring uninterrupted operations. At Resilient Services, we specialise in developing tailored emergency management frameworks that align with the specific regulatory requirements and operational complexities of financial institutions.
Risk Assessment & Planning
Thorough risk assessments are the foundation of any resilient financial institution. We identify potential internal and external threats—ranging from IT failures and cyber breaches to market volatility and natural disasters—and evaluate their potential impact on critical business functions. This process helps prioritise risk mitigation efforts and ensures your institution is prepared to handle a variety of disruptions while maintaining customer trust.
Business Continuity Planning (BCP)
Business continuity planning is essential for maintaining operations during unforeseen disruptions. We work with financial institutions to design and implement comprehensive continuity plans that address key services, communication protocols, recovery time objectives, and resource dependencies. These plans are tailored to your organisation’s structure, ensuring continuity of client services, transaction processing, and regulatory reporting under pressure.
Data Protection & Cybersecurity
With cyber threats becoming increasingly sophisticated, having a clearly defined cyber incident response strategy is vital. We help finance organisations develop action plans that define detection, containment, response, and recovery procedures in the event of a cyber-attack. This includes alignment with APRA’s CPS 234 requirements, stakeholder communication strategies, and coordination with IT security teams to minimise downtime and data loss.
Crisis Communication
Effective crisis communication ensures that staff, clients, stakeholders, and regulators are informed quickly and accurately during emergencies. We assist in developing pre-approved communication templates, stakeholder contact lists, and escalation pathways. By preparing these resources in advance, financial institutions can respond calmly and clearly, preserving trust and avoiding reputational damage during critical incidents.
Training & Drills
Preparedness is only as effective as the people behind it. We provide targeted training sessions and conduct realistic scenario exercises to test staff response, validate business continuity plans, and identify potential gaps. These simulations empower teams to act decisively and collaboratively during actual disruptions, improving organisational confidence and response capability.
Recovery & Restoration
After a disruption, fast and efficient recovery is critical to minimising downtime and restoring normal operations. We support financial institutions with detailed recovery strategies that prioritise the restoration of essential services, secure data recovery, and return-to-office or remote operation procedures. Our plans focus on maintaining service continuity for clients, meeting regulatory obligations, and capturing lessons learned for continuous improvement. With a clear roadmap in place, organisations can bounce back with confidence and build greater resilience for the future.
Contact Us Now
Want to discover how we can assist your department with our services?
Want to discover how we can help your financial business prepare for a potential emergency and remain compliant with current legislation? Fill out an enquiry form or call us on 0439 005 271 to find out more and to see how we can help your business prepare for the unknown.
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What our clients are saying
“It was thoroughly enjoyable to work with the team at Resilient Services. Clearly, this team is enthusiastic, enjoys what they do, and is proud of what they produce.”
Head of Corporate Risk.
Oil and Gas Producer
“Business continuity plan is comprehensive and flawless.”
Top 4 Australian
Accounting Firm 2021
