In-House vs. Consultant: When and Why to Bring in Emergency Management Experts
As the risk landscape continues to evolve, from natural disasters to cyber threats and regulatory pressures, organisations must have robust emergency management capabilities. But when it comes to building those capabilities, the question remains: Should you manage emergency preparedness in-house, or bring in an external expert? At Resilient Services, we specialise in helping organisations across […]
PPRR – Prevention, Preparedness, Response, Recovery
Understanding the PPRR Risk Management Model: A Strategic Approach to Organisational Resilience In 2025, all organisations must take a proactive approach to any potential risks or emergencies that may arise to minimise the disruption to everyday operations. At Resilient Services, we use the PPRR risk management model as a basis for our emergency and risk […]
Incident Management Software & Incident Management Systems
Why BRUCE Is the Smarter Choice for Australian Organisations For Streamlining Incident Response When disaster strikes—whether a workplace accident, IT outage, natural disaster, or reputational crisis—how your organisation responds in the first minutes and hours can determine the ultimate impact on people, operations, and reputation. Without a clear, coordinated response, teams fall into chaos: ✅ […]
What is a business continuity plan?
Everything You Need to Know About Business Continuity Plans We’ve all been affected by the COVID-19 pandemic. The global shutdown has had a major impact on small businesses, reminding all business owners of the importance of risk management. With a business continuity plan in place, the weight of the world—or your business—on your shoulders can […]
Our Risk Management Process & Approach
Mastering Risk Management: The Resilient Services Approach In today’s volatile business landscape, the difference between thriving and merely surviving often comes down to how effectively an organisation manages risk. At Resilient Services, we’ve pioneered an industry-leading six-step risk management framework that transforms uncertainty into strategic advantage. Our approach isn’t about eliminating all risks—it’s about making […]
Business Continuity Software
How Business Continuity Planning Software Helps Organisations Stay Resilient In today’s fast-paced and unpredictable world, organisations face many risks— from cyberattacks and supply chain breakdowns to bushfires, floods, and global pandemics. The key to weathering these disruptions isn’t luck—it’s planning. More specifically, it’s having a well-structured, agile business continuity plan that can be activated when […]
What is Emergency Management Software?
What is Emergency Management Software, and Why Does Your Business Need It? Emergencies—whether natural disasters, workplace incidents, or cyber threats—can hit your business at any time. Being prepared isn’t optional; it’s essential. That’s where emergency management software comes in. It is designed to streamline communication, coordinate response efforts, and help organisations manage crises in real […]
Enterprise Risk Management
Enterprise Risk Management: What Is It and How Can We Tailor It to Suit Your Business? Introduction Enterprise Risk Management (ERM) is a structured approach that identifies, assesses, mitigates, and monitors risks across all areas of a business or organisation. Unlike traditional risk management, which often focuses on compliance and reactive solutions, enterprise risk management serves as […]
Emergency Preparedness: Preparing Your Business & People
Emergencies can strike at any moment—without warning, without mercy, and often without a clear path to recovery unless you’re prepared. Whether it’s a natural disaster, cyberattack or financial emergency – many organisations have not prepared for disruptions and risk losing more than revenue—they risk their people, reputation, and long-term sustainability. At Resilient Services, we are […]
What is Crisis Management?
Crisis Management: Building Resilient Strategies for Business Continuity Crisis management is how businesses prepare for, respond to, and recover from unexpected disruptions. It’s about managing the immediate aftermath and ensuring continuity and stability in the face of adversity. Given today’s unpredictable and ever-changing business landscape, proactive crisis planning is more essential than ever. The speed […]
