Having an effective crisis and/or emergency management system is paramount when attempting to alleviate the effects and minimise the damage of a crisis or emergency event on an organisation and its stakeholders.

Risks are a natural consequence of doing business and they can come in both natural and manmade forms of disasters resulting in a crisis and or emergency for a business. Natural disasters such as storms, floods, fires, and cyclones have been impacting humankind since the creation of the world, whereas manmade disasters including criminal acts, safety incidents, acts of negligence, sexual harassment, cyber issues, negative media, security breaches and IT security issues (including hacks, malware and ransomware) to name a few can all plunge a company or government into a crisis or emergency state.

Managing these events with solid crisis and emergency management plans is crucial for good business. Managing risks correctly can provide a strategic competitive advantage where a business will return to normal operations quickly, while competitors may not be able to due to the impacts of the crisis/emergency.

A crisis or emergency will place you, your staff and business into an unusual situation, where panic and poor decisions can be made. At Resilient Services we develop easy to follow instructions to protect you, your staff, and your customers by managing emergencies and returning your services to normal in the shortest possible timeframe through step-by-step instructions. By having a crisis and emergency management framework in place, you will be providing your stakeholders with the confidence that you know and understand the risks that your business could potentially face, and that in the event of any crisis and emergency, your response will be effective at ensuring that normal operations are returned as quickly and safely as possible.

If you’re seeking expert crisis management consultants  or emergency planning consultants in Australia, Resilient Services is here to support your organisation through comprehensive planning, preparation, and response strategies.