Resilient Services specialises in serving a variety of industries, including:

• Critical Infrastructure
• Energy and Power
• Government and Regulators
• Industrial and
• Manufacturing
• Maritime
• Mining
• Office/Corporate
• Oil, Gas and Petroleum
• Water

An After Action Review (AAR) is a structured, facilitated evaluation conducted after a real incident, emergency or major activity to assess how your organisation responded — what happened, how it unfolded, what worked well, and what could be improved. The goal is to learn from the experience and build stronger future responses, not to assign blame.

An AAR is the review process itself—typically a facilitated discussion or series of interviews that elicits insights from participants on performance and outcomes.
An After Action Report is the written document that captures the findings from the AAR process: context, observations, lessons learned and detailed recommendations for improvement.

After Action Reviews are vital for organisational learning and continuous improvement. They help you:

• Identify what worked and why

• Reveal gaps, challenges or deviations from plans

• Build actionable insights to strengthen future emergency or crisis response

• Enhance organisational resilience and preparedness over time

This post-event learning helps refine procedures, improve training, and embed lessons into planning and operations.

AARs are most effective when conducted soon after an incident or emergency response, while experiences are fresh and details are still clear. Timely reviews ensure participants recall key events accurately and candidly, enabling stronger insights and more actionable recommendations.

AARs help organisations turn experience into improvement by capturing real-world insights from events that test plans and systems. By systematically learning what worked and what didn’t, organisations can refine their risk management, emergency planning, training, and response frameworks, strengthening preparedness and confidence for future challenges.

A well-written After Action Report typically includes:

• Incident overview and context — what triggered the response

• What was planned vs. what happened

• Key successes and strengths identified

• Challenges and areas for improvement

• Specific recommendations and actions to strengthen future response and resilience

• Lessons learned that feed into future planning and training

This structured documentation serves as a reference point for training, planning, and performance improvement.

Yes — Resilient Services can facilitate After Action Reviews and produce comprehensive After Action Reports tailored to your organisation’s needs. Their approach focuses on objective evaluation, lessons capture, and actionable recommendations that strengthen emergency management and organisational resilience.