Corporate Crisis Management and Business Resilience
Office & Corporate Industry in Australia & New Zealand
The safety and security of the day-to-day operations of the corporate world are crucial for a business’s long-term prosperity and growth. If not managed correctly, significant disruptions can occur and can be harmful to businesses, employees, customers, and the wider community. Moreover, employees and contractors have the right to expect to work in a safe and secure environment and rely on their employer to continually assess safety within the office. Directors and managers have a responsibility to provide employees with a safe workplace and ensure that shareholders’ funds are protected from reputational damage, interruptions, and litigation.
Our team at Resilient Services appreciate and understand the risks that boards, executives, and managers face when managing a business or office. Having a rich, thorough understanding of legal, financial, and reputational risks is essential for effective and modern corporate governance. These challenges are compounded by the increased scrutiny of the conduct of corporate actors and the rising expectation in the community for the safe and reliable delivery of products and services.
At Resilient Services, we offer solutions that are unique to our client’s businesses to help them mitigate risks and protect their employees and stakeholders’ interests. We base our solutions on the developed principles of crisis and emergency management, which we then combine with premium strategic business management principles. While creating procedures and plans, we always keep in mind the importance of functionality and usability so that all members of a team are confident in their ability to enact an emergency plan. Knowing that potential risks to office staff are being accounted for, eliminated, or treated can give them peace of mind which can then increase their productivity and company satisfaction levels.
Resilient Services offers a wide range of services that allow our clients to sharpen their focus and be ahead of the curve by reducing risks and, should a risk to their business materialise, providing proven frameworks to mitigate the impacts and return to business-as-usual operations as soon as possible.
Our team can provide services including:
- Assistance in complying with health and safety requirements
- Business continuity plans
- Business pandemic plans
- Corporate crisis communication
- Crisis communication plan (stakeholder media and multimedia communication plans)
- Crisis management plans
- Emergency management plans and exercises
- IT disaster and cyberattack management plans
- Risk analyses
- Risk management plans
- Stakeholder management
Australian Office & Corporate industry legislation
- Competition and Consumer Act 2010
- Corporations Act 2001
- COVID-19 Omnibus (Emergency Measures) Act 2020 (Vic)
- Emergency Management Act 2013 (VIC)
- Emergency Management Act 2005 (WA)
- State Emergency and Rescue Management Act 1989 (NSW)
- Disaster Management Act 2003 (QLD)
- Emergency Management Act 2004 (SA)
- Emergency Management Act 2006 (TAS)
- Emergency Management Act 2013 (NT)
- National Compliance and Enforcement Policy 2011
- Occupational Health and Safety Act 2004 (Vic)
- Public Health Act 2010 (NSW)
- Work Health and Safety Act 2011
New Zealand Office & Corporate industry legislation
Some New Zealand legislation that may be applicable to your business may include:
- Companies Act 1993
- Health and Safety at Work Act 2015
This list is not exhaustive, and there may be additional state or federal legislation that is applicable to your circumstances.
Corporate or Office Emergency Response Plan
An office emergency response plan informs your staff of all the necessary protocols to be followed during an emergency. The response plan will include possible emergencies, possible repercussions, courses of action, available resources, details of emergency response personnel (contact details, duties, and responsibilities), local state emergency services and evacuation routes. Your corporate or office emergency response plan must be easily accessible and understood by all staff. It is also important to practice your emergency response plan to ensure all steps and procedures are allocated and that the plan is as efficient as possible.
Our ability to acutely focus on the risks and needs unique to your business enables us to create an emergency plan that is tailored to your business’s specific needs. We provide clarity, consistency and accuracy when developing our emergency management protocols and procedures and ensure that our plans are compliant with any legal requirements. Our preparedness exercises are exciting and engaging and prepare your team for any potential real-world disaster.
Corporate Risk Management
Resilient Services partners with businesses to ensure that they are the most resilient organisations possible. Risks are inherent in any business activities and are accepted as a possibility. Unfortunately, the culmination of such risks combined with an absence of any response plans or protocols has the potential to cause significant disruptions to businesses, result in property damage or the injury or death of personnel. Likewise, emergencies and crises have the potential of harming the reputation of a company, senior management, and its staff.
At Resilient Services, we ensure that you are best prepared for these situations and can respond quickly and effectively when implementing a corporate risk management plan. After retaining the expertise of Resilient Services, your business will be stronger, smarter, and more secure – prepared for whatever the future might bring.
Enquire for services in the Office and Corporate Industry
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What our clients are saying
“It was thoroughly enjoyable to work with the team at Resilient Services. Clearly, this team is enthusiastic, enjoys what they do, and is proud of what they produce.”
Head of Corporate Risk.
Oil and Gas Producer
“What stood out about Resilient was their practical approach. Meeting the team impressed me with their focus on practical solutions rather than theoretical consultant-driven approaches.”
Geelong Port.
General Manager for Health, Safety, Environment, & Quality
“Business continuity plan is comprehensive and flawless.”
Top 4 Australian
Accounting Firm 2021