What is a Crisis Management Plan?
A Crisis Management Plan maps out how an organisation should respond to any organisational crisis. The Plan itself is divided into three stages: pre-crisis, crisis, and post-crisis. Negative events can be seemingly small, but a crisis of any size can have far-reaching and long-lasting effects. With COVID-19 at the forefront of our minds, it is easy to forget that events like a product recall, supply shortage or a slanderous message posted online, can become a crisis if they are not responded […]
