Coles Checkouts: a quick lesson in business continuity and IT recovery

tech difficultues

As a firm’s reliance on technology increases, so does its risk! Last Friday, shoppers were forced to abandon their shopping trolleys in Coles stores. Every one of the supermarket behemoth’s 800 stores was affected by a “technical issue” which disabled every single checkout terminal. Although Coles restored their checkout terminals by Saturday morning, this was […]