Resilient Services’ Year in Review

What a year! I couldn’t think of another way to kick-off our final newsletter for 2020. This year, despite all its challenges (and we will get to those), has been…

Adaptation, a buzz word or a must?

Australians should be applauded for their ability to adapt to the COVID-19 pandemic. Back in January, very few of us had heard of the “mysterious pneumonia” emerging from Wuhan, China….

Exercising does not need to take weeks or days, it can be done in an hour

One of the myths of our industry is that an emergency exercise needs to take half a day, plus an hour or two of preparation training the week before. This…

COVID, a fragmented national response?

On 28 October 2020, the Royal Commission into National Natural Disaster Arrangements delivered its report to the Federal Government. The Royal Commission’s terms of reference were to examine the emergency…

Movember – a reminder not a gimmick

Sadly, I lost my cousin Bryan to heart disease four years ago, aged just 55. In fact, the 3rd of November marked the anniversary of his funeral. Then 2 years…

As Victoria reopens, should we be thinking about the next pandemic wave, next Autumn?

Melbourne is very excited as the lockdown restrictions ease and the city is busily reopening. Meanwhile in the Northern Hemisphere, the UK and America are experiencing their second wave, which…

Coles Checkouts: a quick lesson in business continuity and IT recovery

Last Friday, shoppers were forced to abandon their shopping trolleys in Coles stores. Every one of the supermarket behemoth’s 800 stores was affected by a “technical issue” which disabled every…