5 tips for getting your business’s New Year’s resolution back on track

Every year, people set New Year’s resolutions to better themselves; businesses are no different. When bosses, managers, and executives returned to their offices, worksites, and in some instances their kitchen…

The importance of radical candour in disaster management

Given our disaster management expertise, the clients we work with often operate in extremely high-risk environments like offshore oil platforms or with high-voltage transmission powerlines. As experts, our clients are…

Supporting the Royal Children’s Hospital through the Kyle Sheldon Memorial Golf Day

In a typical year, Resilient Services would send our clients and friends Christmas cards to thank them for a fantastic year. As many of our clients worked from home in…

Resilient Services’ Year in Review

What a year! I couldn’t think of another way to kick-off our final newsletter for 2020. This year, despite all its challenges (and we will get to those), has been…

Exercising does not need to take weeks or days, it can be done in an hour

One of the myths of our industry is that an emergency exercise needs to take half a day, plus an hour or two of preparation training the week before. This…

Coles Checkouts: a quick lesson in business continuity and IT recovery

Last Friday, shoppers were forced to abandon their shopping trolleys in Coles stores. Every one of the supermarket behemoth’s 800 stores was affected by a “technical issue” which disabled every…

2020 – an explosion of online scams

Due to lockdowns, our reliance on digital means such as telephones and IT has increased remarkably. It is the same for crooks as being out and about is far more…